{"id":11,"date":"2026-11-07T11:30:17","date_gmt":"2026-11-07T11:30:17","guid":{"rendered":"https:\/\/deltae.nl\/?page_id=11"},"modified":"2026-11-07T11:30:17","modified_gmt":"2026-11-07T11:30:17","slug":"terugbetaalde-retourneringen","status":"publish","type":"page","link":"https:\/\/deltae.nl\/index.php\/terugbetaalde-retourneringen\/","title":{"rendered":"Terugbetaal- en retourneringsbeleid"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">Retourneren \u2013 Delta Europe<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Bij Delta Europe vinden we het belangrijk dat u tevreden bent met uw aankoop. Toch niet helemaal tevreden met uw bestelling? Hieronder leest u hoe retourneren werkt.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">1. 14 dagen bedenktijd<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Bij een online aankoop als consument heeft u het wettelijke recht om uw bestelling binnen 14 dagen na ontvangst zonder opgave van reden te retourneren.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">De bedenktijd gaat in op de dag nadat u uw bestelling heeft ontvangen.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">2. Hoe kunt u een product retourneren?<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Wilt u gebruikmaken van uw retourrecht? Volg dan deze stappen:<\/p>\n\n\n\n<ol start=\"1\" class=\"wp-block-list\">\n<li>Neem binnen 14 dagen na ontvangst contact op met Delta Europe bij telefoon 0752022717 of email: info@deltae.nl<\/li>\n\n\n\n<li>Vermeld uw naam, ordernummer en het product dat u wilt retourneren.<\/li>\n\n\n\n<li>U ontvangt van ons de retourinstructies en het retouradres.<\/li>\n\n\n\n<li>Verpak het product zorgvuldig en stuur het binnen 14 dagen na uw retourmelding terug.<\/li>\n<\/ol>\n\n\n\n<h2 class=\"wp-block-heading\">3. Voorwaarden voor retourneren<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Wij verzoeken u om:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Het product compleet terug te sturen.<\/li>\n\n\n\n<li>Eventueel meegeleverde accessoires en kabels mee te sturen.<\/li>\n\n\n\n<li>Het product zorgvuldig te verpakken.<\/li>\n\n\n\n<li>Het product, indien mogelijk, in de originele verpakking terug te sturen.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">U mag een product bekijken en testen zoals u dat in een fysieke winkel zou mogen doen. Bij gebruik dat verder gaat dan nodig is om het product te beoordelen, kan sprake zijn van waardevermindering.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">4. Retourkosten<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">De directe kosten voor het terugsturen zijn voor rekening van de klant.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">5. Terugbetaling<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Zodra wij uw retourzending hebben ontvangen, of u heeft aangetoond dat u het product heeft teruggestuurd, verwerken wij de terugbetaling.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Wij betalen het aankoopbedrag en de standaard oorspronkelijke verzendkosten terug binnen de wettelijke termijn van 14 dagen na uw herroepingsmelding.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">De terugbetaling gebeurt via dezelfde betaalmethode als waarmee u de bestelling heeft betaald, tenzij anders overeengekomen.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">6. Garantie op refurbished producten<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Bij Delta Europe worden onze refurbished computers en laptops zorgvuldig gecontroleerd en getest.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Onze producten worden geleverd met 1 jaar garantie.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Heeft u na aankoop een technisch probleem met uw product? Neem dan contact met ons op. Wij helpen u graag verder.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Uw wettelijke garantierechten blijven altijd van toepassing.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">7. Zakelijke bestellingen<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">De wettelijke bedenktijd van 14 dagen geldt voor consumenten. Bij zakelijke aankopen door bedrijven (B2B) geldt deze wettelijke bedenktijd niet automatisch.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">8. Contact<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Heeft u vragen over retourneren, garantie of uw bestelling?<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Neem gerust contact op met Delta Europe ( telefoon 0752022717 of email: info@deltae.nl ). Wij helpen u graag verder.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Delta Europe<\/strong><br>Refurbished computers, laptops en thin clients.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Wij staan voor betrouwbare hardware, goede service en tevreden klanten.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><a href=\"tel:+31752022717\">075-2022717<\/a><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Industrieweg 62A<br>1525 RD Westknollendam<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><a href=\"mailto:info@deltae.nl\">info@deltae.nl<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Retourneren \u2013 Delta Europe Bij Delta Europe vinden we het belangrijk dat u tevreden bent met uw aankoop. Toch niet [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"_jetpack_hide_featured_image":false,"_jetpack_featured_image_duplicate_dismissed":0,"footnotes":""},"class_list":["post-11","page","type-page","status-publish","hentry"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/deltae.nl\/index.php\/wp-json\/wp\/v2\/pages\/11","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/deltae.nl\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/deltae.nl\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/deltae.nl\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/deltae.nl\/index.php\/wp-json\/wp\/v2\/comments?post=11"}],"version-history":[{"count":1,"href":"https:\/\/deltae.nl\/index.php\/wp-json\/wp\/v2\/pages\/11\/revisions"}],"predecessor-version":[{"id":279,"href":"https:\/\/deltae.nl\/index.php\/wp-json\/wp\/v2\/pages\/11\/revisions\/279"}],"wp:attachment":[{"href":"https:\/\/deltae.nl\/index.php\/wp-json\/wp\/v2\/media?parent=11"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}