{"id":99,"date":"2026-11-07T11:27:26","date_gmt":"2026-11-07T11:27:26","guid":{"rendered":"https:\/\/deltae.nl\/?page_id=99"},"modified":"2026-11-07T11:41:22","modified_gmt":"2026-11-07T11:41:22","slug":"retourneren","status":"publish","type":"page","link":"https:\/\/deltae.nl\/index.php\/retourneren\/","title":{"rendered":"Retourneren \u2013 Delta Europe"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">Bij Delta Europe vinden we het belangrijk dat u tevreden bent met uw aankoop. Toch niet helemaal tevreden met uw bestelling? Hieronder leest u hoe retourneren werkt.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">1. 14 dagen bedenktijd<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Bij een online aankoop als consument heeft u het wettelijke recht om uw bestelling binnen 14 dagen na ontvangst zonder opgave van reden te retourneren.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">De bedenktijd gaat in op de dag nadat u uw bestelling heeft ontvangen.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">2. Hoe kunt u een product retourneren?<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Wilt u gebruikmaken van uw retourrecht? Volg dan deze stappen:<\/p>\n\n\n\n<ol start=\"1\" class=\"wp-block-list\">\n<li>Neem binnen 14 dagen na ontvangst contact op met Delta Europe bij telefoon 0752022717 of email: info@deltae.nl<\/li>\n\n\n\n<li>Vermeld uw naam, ordernummer en het product dat u wilt retourneren.<\/li>\n\n\n\n<li>U ontvangt van ons de retourinstructies en het retouradres.<\/li>\n\n\n\n<li>Verpak het product zorgvuldig en stuur het binnen 14 dagen na uw retourmelding terug.<\/li>\n<\/ol>\n\n\n\n<h2 class=\"wp-block-heading\">3. Voorwaarden voor retourneren<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Wij verzoeken u om:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Het product compleet terug te sturen.<\/li>\n\n\n\n<li>Eventueel meegeleverde accessoires en kabels mee te sturen.<\/li>\n\n\n\n<li>Het product zorgvuldig te verpakken.<\/li>\n\n\n\n<li>Het product, indien mogelijk, in de originele verpakking terug te sturen.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">U mag een product bekijken en testen zoals u dat in een fysieke winkel zou mogen doen. Bij gebruik dat verder gaat dan nodig is om het product te beoordelen, kan sprake zijn van waardevermindering.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">4. Retourkosten<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">De directe kosten voor het terugsturen zijn voor rekening van de klant.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">5. Terugbetaling<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Zodra wij uw retourzending hebben ontvangen, of u heeft aangetoond dat u het product heeft teruggestuurd, verwerken wij de terugbetaling.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Wij betalen het aankoopbedrag en de standaard oorspronkelijke verzendkosten terug binnen de wettelijke termijn van 14 dagen na uw herroepingsmelding.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">De terugbetaling gebeurt via dezelfde betaalmethode als waarmee u de bestelling heeft betaald, tenzij anders overeengekomen.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">6. Garantie op refurbished producten<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Bij Delta Europe worden onze refurbished computers en laptops zorgvuldig gecontroleerd en getest.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Onze producten worden geleverd met 1 jaar garantie.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Heeft u na aankoop een technisch probleem met uw product? Neem dan contact met ons op. Wij helpen u graag verder.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Uw wettelijke garantierechten blijven altijd van toepassing.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">7. Zakelijke bestellingen<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">De wettelijke bedenktijd van 14 dagen geldt voor consumenten. Bij zakelijke aankopen door bedrijven (B2B) geldt deze wettelijke bedenktijd niet automatisch.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">8. Contact<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Heeft u vragen over retourneren, garantie of uw bestelling?<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Neem gerust contact op met Delta Europe ( telefoon 0752022717 of email: info@deltae.nl ). Wij helpen u graag verder.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Delta Europe<\/strong><br>Refurbished computers, laptops en thin clients.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Wij staan voor betrouwbare hardware, goede service en tevreden klanten.<\/p>\n\n\n<ul class=\"de-footer-contact\"><li><svg class=\"de-icon\" aria-hidden=\"true\" focusable=\"false\" viewBox=\"0 0 24 24\" width=\"18\" height=\"18\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.75\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><path d=\"M12 21s-7-6.5-7-12a7 7 0 0 1 14 0c0 5.5-7 12-7 12z\"\/><path d=\"M9.5 9a2.5 2.5 0 1 0 5 0a2.5 2.5 0 1 0 -5 0\"\/><\/svg><span>Industrieweg 62A<br>1525 RD Westknollendam<\/span><\/li><li><svg class=\"de-icon\" aria-hidden=\"true\" focusable=\"false\" viewBox=\"0 0 24 24\" width=\"18\" height=\"18\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.75\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><path d=\"M3 5h18v14H3z\"\/><path d=\"M3 6l9 7 9-7\"\/><\/svg><a href=\"mailto:i&#110;fo&#064;de&#108;tae.&#110;&#108;\">&#105;n&#102;o&#064;&#100;&#101;&#108;&#116;&#097;&#101;.nl<\/a><\/li><li><svg class=\"de-icon\" aria-hidden=\"true\" focusable=\"false\" viewBox=\"0 0 24 24\" width=\"18\" height=\"18\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.75\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><path d=\"M5 4h4l2 5-2.5 1.5a11 11 0 0 0 5 5L15 13l5 2v4a2 2 0 0 1-2 2A16 16 0 0 1 3 6a2 2 0 0 1 2-2z\"\/><\/svg><a href=\"tel:+31752022717\">075-2022717<\/a><\/li><\/ul>\n","protected":false},"excerpt":{"rendered":"<p>Bij Delta Europe vinden we het belangrijk dat u tevreden bent met uw aankoop. Toch niet helemaal tevreden met uw [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"_jetpack_hide_featured_image":false,"_jetpack_featured_image_duplicate_dismissed":0,"footnotes":""},"class_list":["post-99","page","type-page","status-publish","hentry"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/deltae.nl\/index.php\/wp-json\/wp\/v2\/pages\/99","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/deltae.nl\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/deltae.nl\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/deltae.nl\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/deltae.nl\/index.php\/wp-json\/wp\/v2\/comments?post=99"}],"version-history":[{"count":2,"href":"https:\/\/deltae.nl\/index.php\/wp-json\/wp\/v2\/pages\/99\/revisions"}],"predecessor-version":[{"id":282,"href":"https:\/\/deltae.nl\/index.php\/wp-json\/wp\/v2\/pages\/99\/revisions\/282"}],"wp:attachment":[{"href":"https:\/\/deltae.nl\/index.php\/wp-json\/wp\/v2\/media?parent=99"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}